Premium CLI routes. Caller ID delivered, every time.
Direct routes where the caller's number reaches the called party exactly as sent — so your customers can call back, and your calls get answered.
No caller ID, no answer, no callback
When caller ID is missing or wrong, people don't pick up, and they can't call back. For call centres, that is lost conversions. For businesses, it is lost trust. Premium CLI routes solve this by sending traffic only over direct terminations that preserve the caller ID end to end.
What you get
- Guaranteed CLI delivery on direct terminations
- Balanced cost and quality on our core African destinations
- Highest routing priority in our network
- Consistent ASR and ACD
- 24/7 NOC monitoring
Available on our direct routes
Nigeria, Zambia, Zimbabwe, South Africa and Tanzania, with further destinations available on request.
Where a visible, correct caller ID is a requirement
Outbound call centres
Telemarketing and sales campaigns where answer rates decide the economics.
Business calling
Anywhere a customer needs to see who is calling and be able to call back.
Customer service and collections
Trust and reachability matter as much as the rate.
Compliance-driven traffic
Any traffic where a correct CLI is a contractual or regulatory requirement.
Test a Premium CLI route on your own traffic
Tell us the destination and we'll set up a test interconnect.